Frequently Asked Questions

WHAT IS THE CHATELLO APP?


The Chatello App is first of its kind next generation app to allow influencers and celebrities to monetize followers and fans by enabling engagement and payment at same time.


HOW MUCH TOKENS ARE FOR SALE?


We are selling 10 Million CHA Tokens. All unsold tokens after sale will be used for marketing purposes to recruit influencers which will speed up the growth and acceptance of the Chatello mobile APP. Minimum requirement for Chatello Mobile App are $0.5 Million USD. In case we will raise less than $0.5 Million USD we will use complementary means to fund the APP development.

We also have a hard cap at $10 Million USD.


WHAT IS THE CHA PRICE?


During Pre ICO (Dec 12-25,2017) 1 CHA digital token is equivalent USD$ 1.

During ICO (Jan 2-31,2018) 1 CHA digital token is equivalent USD$ 2.


WHAT WILL BE THE TOKEN NAME FOR CHATELLO ?


The token name/ticker will be CHA.


WHAT IS YOUR BONUS STRUCTURE?


All users which participate in the pre-ICO will be given a 15% bonus in CHA tokens. The pre-ICO will run for the first 2 weeks prior to ICO launch.


HOW TO PROCEED?


You can register at https://www.associare.com/ICO/ and follow the given steps & read the FAQ completely. You can purchase CHA (Tokens) via 3 options:

  • Sending BTC and ETH to the address provided after the Token Sale starts on the HTTPS secure page (IMPORTANT: Do not send ETH or BTC to address seen on messages or chats, emails, social network pages)

  • Paying for CHA (Tokens) via credit card.

  • Paying for CHA (Tokens) via bank transfer.

WHICH WALLETS CAN I USE?


You digital wallet must be compatible with ERC20 Tokens.

The following wallets are known to be compatible with Ethereum tokens (ERC-20 standard):


GOVERNANCE AND KYC?


The CHA token sale follows an structured and approved governance process and it must follow a KYC process. Know your customer (KYC) is the process of a business identifying and verifying the identity of its clients which will participate and invest in the CHA token sale.


WHAT IS THE KYC PROCESS?


Know your customer (KYC) is the process of a business identifying and verifying the identity of its clients and it is very important for any banking and financial institution. Verified KYC profile is not required to purchase CHA during the main sale. Documents can be submitted after purchase, but no later than 15th Feb 2018. Tokens will be allocated and sent only to the participants with verified KYC profiles.


WHAT ARE KYC TERMS ?


  • Every Participant with purchase amount of more than $1,000 have to submit the KYC documents.

  • The deadline to submit documents for the KYC process is 15th Feb 2018.

  • CHA Tokens will be distributed only to the participants who will pass the KYC.

  • CHA Tokens of the participant who do not pass the KYC will be burned on a future set date.

WHAT ARE THE KYC SLABS?


Level Amount Requirement
Tier 1 Up to $1,000 USD Verified: Email address and mobile phone number
Tier 2 > $1,000 USD Verified: Email address and mobile phone number, Identity and Address

WHAT ARE THE REQUIRED KYC DOCUMENTS?


Proof of Identity:We accept Passport, National ID, Driving License - Please ensure that the scan of the ID is high quality and includes both sides and that there are clearly visible edges of the documents.

Proof of Address: We accept Electricity Bill, Bank Statement, Post paid Mobile Bill, Certificate of Registrations at govt department with your address. The document must be less than 3 months old.


WHAT IF USER DO NOT COMPLETE THE KYC PROCESS BY DUE DATE?


The deadline to submit your documents to complete the KYC process is 15th Feb 2018. Funds (ETH, BTC or USD) of the users who do not complete the KYC will be returned within 90 days after 15th Feb 2018.

Tokens of the users who do not pass the KYC will be burned on a future set date.


WHAT ARE THE ACCEPTABLE CURRENCIES?


ETH, BTC, USD, EUR accepted.

1 USD= 1 CHA Tokens, EUR= 1.1 CHA Tokens.

Price for BTC and ETH will be decided at the time of payment in USD


I WOULD LIKE TO PARTICIPATE BUT I DON’T HAVE ETH OR BTC?


You can purchase tokens using Bank Transfers or Credit Cards.


IS THERE ANY LIMIT TO PARTICIPATE?

There is a minimum limit of $100 USD or equivalent in other accepted currencies. DO NOT SEND AMOUNT LESS THAN $ 100.


WHICH EXCHANGE RATE DETERMINES HOW MANY TOKENS I GET?


We have an inbuilt exchange rate tool which shows the conversion rate of BTC & ETH market rate during the transaction. After your payment, you will get a confirmation email with the applied exchange rate and token allocation.

Token price is 0.1$/CAS, irrespective of the BTC or ETH price. ETH or BTC volatility will not affect your CHA balance.


WHEN AND HOW WILL CHA TOKEN BE DISTRIBUTED?


Tokens will be distributed weekly during the token sale.


WHERE WILL I RECEIVE MY CHA TOKENS?


You will have to provide your own ETH wallet address if you make purchase using BTC, USD, EUR in which you receive your CHA tokens.

For Payments made through the supported Ether wallet, Tokens will come directly into your Ether wallet within 3 working days after the transfer.


WHAT HAPPENS TO UNSOLD TOKENS?


All unsold tokens will be used for Marketing for Chatello APP.


WHICH EXCHANGES ARE GOING TO LIST CHA TOKEN AND WHEN?


We cannot influence the decision of exchange listing. Usually, the first exchange where tokens could be listed is Bittrex, LiveCoin, Bitlish, Space BTC, ETHDelta, HitBTC after the token sale. We will also have dedicated local exchanges for the currencies such as INR & NGN.


WHAT WILL THE FUNDS BE USED FOR?


Tokens will be used as described in the whitepaper please download from website


DOES CAS TOKEN FALL UNDER SECURITIES LAW? IF SO, HOW ARE YOU GOING TO MAKE SURE YOU ARE COMPLIANT? IF NOT, WHY?


We have ICO experienced lawyers who have audited the white paper. CHA are a unregulated ERC20 token which will delivery results to investors based on the terms described in the whitepaper and driven the Ethereum smart contract which implements.

Menu